AnthroTech, Anthropology in Technology March 2014 Event About User Experience Research & Design

Museum of Anthropology, Vancouver
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I went to the AnthroTech: Anthropology in Technology last night at the NYU Washington Square Campus. It was my first time going to this meetup. I thought it would be interesting so I went. As a user and builder of technology products (and a human) I thought it would be interesting to see how people at this meetup use anthropological methodologies to study the use of products. It is clear that studying humans is necessary for product development. How else are we find out how people use software or hardware products? Anthropology looks like it would mesh well with the other techniques we use today to do this. At this meeting the topic was “User Experience Research & Design”. The organizers took a great approach by including two aspects of UI/UX in two presentations. The talk was first about UI/UX in the context of software and then hardware. The hardware presentation was the one that I wanted to see. That is what I am doing now. Hardware product development.

Adam Nyhan one of the organizers of the AnthroTech Meetup

Adam Nyhan one of the organizers of the AnthroTech Meetup

The introductions of the presenters was done by Adam Nyhan one of the organizers of the event. He mentioned there would be wine after…I love wine. On with the show…

Jenifer Vandagriff Director of User Experience at F#

Jenifer Vandagriff Director of User Experience at F#

The first up was Jenifer Vandagriff Director of User Experience at F#. F# is a company that specializes in online advertising for music. They merge music, technology and advertising to help brands reach consumers. It is a great idea to combine the love of music and products. I have some friends that tell me they have their own theme songs. Jenifer walked us through their method. It is difficult for them to iterate on product when the ads (their product) have a short life span. I like the way they use measurement. The data feeds into their product development process. It provides them a way to react fast to the reactions people have to their adds. From what I see they use tools like Google Analytics, Facebook Stats and their own home-made tools. The process they use is pretty much standard for any software development shop today. I did not see much new here that I have not seen before.

Jessica Bates is Consumer Insights Analyst at Sony Electronics

Jessica Bates is Consumer Insights Analyst at Sony Electronics

The second and last presenter was Jessica Bates Consumer Insights Analyst at Sony Electronics. Before working at Sony she was a former Lecturer in Anthropology at San Diego State University. I was hoping to hear some insights into Anthropology and the product development process. Does it help or does it hurt the process? From her presentation it was clear that she was looking from the outside into the organization. I have been there before, as a consultant, many many times before. It has more pluses than minuses. The plus is that since you are looking from the outside in you see what people don’t see. Very valuable. The downside is that people may not know why you are there and you have to constantly remind people who you and what you do. Her presentation went through the product development life cycle in Sony. Most of which you can check out in the pictures below. Much to say that there were many avenues the processes could go through depending on management approval, budget and whatnot.  Sony is definitely not as agile as a startup and they do move slowly. I wonder is that an excuse anymore with all the information out there on how not to be slow and how to use innovation techniques to create new products and services. I remember Sony very lovingly from when I was a teenager use my water proof yellow Walkman (remember those?).  It is sad to me that it seems that they have fallen behind and are playing it safe. I am glad she walked us through the different ways they go through the process. It showed very clearly what gets in their way.

After the presentation I talked with her about the methodologies we teach in the NYU School of Engineering Management of Technology and Innovation. One of the techniques we teach is Outcome-Driven Innovation. (I should  do a word count on how many times I have used the word innovation. Ugh I bet it is way too many.) Outcome-Driven Innovation developed by Tony Ulwick and it studies the jobs-to-be-done. The method works and gives quantitative data that management can understand and use to make decisions about the value of developing a product (or adding/updating features to a product).

Check it out. I have more pictures of the event below. Enjoy.

Feature Image Photo credit: EarthOwned / Foter / CC BY-NC-SA The rest of the photos I took.

#CleanwebNY February 2014 Hosted at NYU Urban Future Lab Brooklyn NY

Patrick Morris Co-Organizer With Opening Remarks
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I got there very early. It said it started at 6:30pm, but the people started to arrive at 6:30PM. This was my first time attending the #CleanwebNY Meetup being held at NYU Urban Future Lab Brooklyn NY on the Engineering (formerly know as NYU-Poly) School’s campus. The venue is a partnership project between NYU Polytechnic School of Engineering and the NY NYCEDC. The space is in the 15 Metrotech Center building. Amy (Head of Community) gave me a great tour of the space. It has not officially opened yet, but it is looking great. I can’t wait till after the build out and they have their opening. Congrats on the great space NYU Urban Future Lab!!

The  #CleanwebNY meetup is about startups developing products (software or hardware or both) for the Clean Technology space.  They also are a part of this initiative: Cleanweb.co

Patrick Morris Co-Organizer With Opening Remarks

Patrick Morris Co-Organizer With Opening Remarks

The opening of the event was done by Patrick Morris Co-Organizer of the event. Great job in introducing the line up. The theme of this event was Cleanweb Connected Devices.

The first up to present was Jun Shimada Co-founder of ThinkEco. Their produce connects electric utility customers’ appliances such as air conditioners to the web. The data the devices collect flow into their cloud solution and gets processed for the utility companies. They partner with the utilities companies to create a program such as this for the customers. I have seen many variations of products like these in the past the difference with ThinkEco is their execution strategy. The partnerships with the utility is key. From the presentation it sounds like they have learned how to work with the utilities communicating their vale to them effectively.

Next up was Gabe Blanchet and Jamie Byron Co-founders of Grove Labs. Grove Labs creates hardware and software appliances for greenhouses and farms. The have created their own platform called GroveOS. Their competitive advantage is that they are cheaper and cloud connect when you compare them to their competition. They are also working on a pilot with Abu Dhabi and the UAE. If successful their products would be used in the entire country. That is a huge deal. I wish them a lot of luck. It sounds like Grove is a company the big players would want to buy. Such as what happened to MakerBot (bought by Stratasys). The big companies are making an effort to outwit the Innovator’s Dilemma. 

The last presentation was given by Brian Langel Co-Founder Dash Labs. Dash Labs creates software that uses information collected from a OBD device. These devices connect to the car diagnostic. I have seen their product before. I had sworn that they at one point they were selling a hardware product. I am not sure if they pivoted from that. Their direct competitor Automatic sells the hardware and provides the software. Dash Labs concentrates on the data collection and provides a social driving experience for their customers. If I had a car I would use their product. 

All in all I thought this event was informative. It was great to see the progress of the companies I have seen before.  

Check it out. I have more pictures of the event below. Sorry for the low light conditions, but you should make out the slides and the speakers ok. I did my best to caption the images and make adjustments to the images. Enjoy.